The RoCo Brief

Practical insights on commercial strategy, sales execution, and market growth in Latin America. No theory for theory's sake — only what matters in the field.

Commercial Excellence

What Does "Commercial Excellence" Actually Mean for a Latin American Business?

Most LatAm companies confuse activity with performance. Commercial excellence is about building systems — not heroics.

Published: April 2026  ·  Updated: June 2026 Read Article →
Sales Force & Territory

Why Most Sales Teams in Latin America Are Set Up to Fail (And How to Fix It)

Structure drives behavior. If the architecture is wrong, better people will produce the same poor results.

Published: April 2026  ·  Updated: April 2026 Read Article →
Digital Tools & Implementation

Your CRM Is Not the Problem. Your Process Is.

Companies buy tools to solve process problems. It never works. The right order is Process → People → Platform.

Published: April 2026  ·  Updated: April 2026 Read Article →
Strategy-to-Execution

The Strategy-to-Execution Gap: Why Good Plans Die in Latin America

The plan is rarely the problem. The bridge between strategy and action is where execution fails.

Published: April 2026  ·  Updated: April 2026 Read Article →
Customer Loyalty

Customer Loyalty Is Your Best Commercial Strategy

The most efficient commercial engine is a base of customers who stay, buy more, and tell others.

Published: June 2026  ·  Updated: June 2026 Read Article →
Sales Force & Territory

How to Build a Sales Team in Latin America

Hire the regional leader first, layer roles in order, and build around how your customer buys — and why they stay.

Published: June 2026  ·  Updated: June 2026 Read Article →
Market Entry

How to Enter the Latin American Market: A Phased Playbook for 2026

Entering Latin America rarely fails on strategy — it fails on sequencing. Pick one country, enter light, prove the model, then scale.

Published: June 2026  ·  Updated: June 2026 Read Article →
Market Entry

Distributor or Direct? Choosing Your First Go-to-Market Model in Latin America

There's no universal answer — but there is a right sequence. Sell direct first to own the customer; add channels once proven.

Published: June 2026  ·  Updated: June 2026 Read Article →
Market Entry

Nearshoring to Latin America Is a Supply Decision. Keeping It Is a Commercial One.

The cost case opens the door. Whether the move pays off depends on the commercial engine: who serves and retains the local customer.

Published: June 2026  ·  Updated: June 2026 Read Article →
Customer Loyalty

The Real Cost of Chasing New Customers: Why Retention Math Wins

Acquiring a customer costs 5–7× more than keeping one, and a 5% retention lift can raise profits 25–95%. The math has been on retention's side all along.

Published: June 2026  ·  Updated: June 2026 Read Article →
Strategy-to-Execution

Will AI Replace Your Sales Team in Latin America? The Honest Answer for Commercial Leaders

No — but it will replace the parts of the job that were never really selling. AI on execution, people on the relationship that drives retention.

Published: July 2026  ·  Updated: July 2026 Read Article →
Market Entry

The USMCA Was Not Renewed: What the 2026 Review Means for Companies Entering Mexico

USMCA remains in force after its 2026 review, but non-renewal changes the planning horizon for companies entering Mexico.

Published: July 2026  ·  Updated: July 2026 Read Article →
Pricing Strategy

Stop Discounting Your Way to Growth: A Pricing Playbook for Latin American B2B

Reflexive discounting wins the deal but erodes margin and loyalty. Here's how to make pricing a system, not a negotiation.

Published: July 2026  ·  Updated: July 2026 Read Article →
Strategy-to-Execution

Do You Need a Strategy Firm or an Execution Partner? A Decision Guide for Latin American Leaders

Most companies don't need more strategy — they need a partner who defines it, executes it, and measures until it sticks.

Published: July 2026  ·  Updated: July 2026 Read Article →
Customer Segmentation

Not All Customers Are Equal: A Segmentation Playbook for Commercial Growth in Latin America

Equal effort across unequal customers wastes your best resources. How to segment by value, build a coverage model, and protect the accounts that matter.

Published: August 2026  ·  Updated: August 2026 Read Article →
Market Entry

Mexico or Brazil? Where to Enter Latin America in 2026

The tariff math points at Mexico. But it answers where to manufacture, not where your customers are — and companies collapse the two more often than they admit.

Published: August 2026  ·  Updated: August 2026 Read Article →
Commercial Excellence

Net Revenue Retention: The Metric That Tells You If Your Commercial Strategy in Latin America Actually Works

Two companies can post the same 20% growth and be in completely different health. NRR is the number that tells them apart — and it reads differently in Latin America.

Published: August 2026  ·  Updated: August 2026 Read Article →